At Suroor Fragrance, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase, or interact with us.
1. Information We Collect
When you visit Suroor Fragrance or make a purchase, we collect the following types of information:
- Personal Information: This may include your name, email address, phone number, shipping address, and payment information when you place an order.
- Browsing Data: We collect non-personal information such as your browser type, IP address, and pages you visit on our website. This helps us improve your experience on our site.
- Cookies: We use cookies to enhance your browsing experience and remember your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders, including sending you order confirmations and updates.
- To provide customer support and respond to your inquiries.
- To improve our website, products, and services based on your feedback and usage patterns.
- To send you marketing communications (if you have opted in) about new products, promotions, and other updates related to Suroor Fragrance.
- To prevent fraud and protect the security of our website.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement various security measures to ensure your data is safe from unauthorized access, misuse, or disclosure. This includes encryption of sensitive information (such as payment details) and secure servers.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with third-party service providers (such as payment processors and shipping partners) to fulfil your orders and deliver services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from law enforcement or government authorities.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to certain legal exceptions.
- Opt out of marketing communications anytime by clicking the “unsubscribe” link in our emails.
6. Third-Party Links
Our website may contain links to third-party websites. Suroor Fragrance is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of those websites before providing any personal information.
7. Cookies
We use cookies to enhance your experience on our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionalities of the website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date indicated at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:
Email: suroorFragrance3@gmail.com
Phone: 0320 2053375
